Terms and Conditions

**Terms and Conditions**

**Last Updated: 2/10/2024**

Please read these Terms and Conditions ("Terms") carefully before using the thriftgoods.shop website ("the Website") operated by Wise Collaboration LLC ("us," "we," or "our").

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our Website.

**1. Purchases**

All purchases made through our Website are final and non-returnable. Once an order is confirmed and payment is received, the sale is considered complete. We do not accept returns or provide refunds for any products, whether new or used.

**2. Contact for Returns**

In the event that you encounter any issues with your purchase or believe there is a defect in the product received, you must contact our support team at support@wisecollaboration.com within [number of days, e.g., 7 days] from the date of delivery.

**3. Eligibility for Return**

To be eligible for a return, you must provide proof of purchase and a detailed description of the issue. Our support team will assess your request and may require additional information or evidence, such as photographs, to facilitate the review process.

**4. Support Team's Decision**

Our support team will review your request for a return and has the sole discretion to approve or deny the return. If approved, you will be provided with instructions on how to proceed.

**5. Exceptions**

Certain products or situations may be exempt from the non-returnable policy, and we reserve the right to make exceptions on a case-by-case basis. Any such exceptions will be at our discretion.

**6. Shipping Costs**

Shipping costs associated with the original purchase are non-refundable. If a return is approved, you will be responsible for the cost of return shipping.

**7. Refunds**

If a return is approved, and upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment.

**8. Changes to Terms**

We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically.

**9. Contact Information**

If you have any questions about these Terms, please contact us at:

support@wisecollaboration.com

By using our Website, you agree to these Terms and Conditions.